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Open i8my Privacy Policy

On this page, we explain what we collect when you open an account, verify your details, contact support, or let the site place cookies on your device.

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Explore how this policy works

i8my Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to the details you send us when you register, verify your account, ask for support, or move through our payment checks. We may collect contact details, login records, device data, cookie signals, and transaction references so we can run the account, stop misuse,

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keep the service stable, and meet record-keeping duties. Where we share data with service partners, we only send what they need to perform a task for us. If local law requires us to keep anything longer, we keep it for that period and then delete or
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anonymise it when practical. Requests to see, correct, or remove data are handled after we confirm you own the account and after any local-law checks.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Switch to privacy contact paths

If you want to ask about access, correction, a copy of your record, or the way we store cookies, use the channels below.

Live Chat Send a privacy request in chat and our team will log the case, confirm the account holder, and point you to the next step without mixing it with other account matters.

Email Write to our privacy mailbox with your account name, the change you want, and any supporting detail. We use the thread to verify identity and keep a record of the action taken.

Request Form Use the request form when you want a tracked route for correction, deletion, or consent changes. It helps us collect the exact details we need before we process the request.

DATA CARE

Browse how we handle data

We handle privacy requests in plain steps: collect only what we need, use it for the stated purpose, and keep it no longer than required for records, dispute handling, or local law.

Collection Scope

We keep the data set narrow: account details, contact fields, verification uploads, device logs, and support messages. Each piece exists for a stated purpose, and we avoid using it for anything outside that purpose without a valid reason.

Cookie Control

Cookies help us remember login sessions, language settings, and security signals. You can clear them in your browser, but some parts of the site may ask you to sign in again or repeat a check.

Secure Access

We protect account access with password checks and session controls. If a sign-in looks unusual, we may ask for extra verification before making any privacy-related change or showing sensitive account records.

Retention Window

We keep records only for as long as they are needed for operations, audit trails, or legal duties. When the retention period ends, we delete or anonymise the record if that is workable.

Change Requests

To change, correct, or remove data, contact us from the account details we already hold. That helps us confirm the request belongs to you before we act on it.

Contact Path

If you have a privacy concern, send it through chat, email, or the request form. We will reply with the next step, any proof needed, and the time frame that applies.

Open common privacy questions

These common questions focus on the data we handle, how cookies work, how long we keep records, and how you can ask for a change. The answers are written in plain English so you can check what happens to your data without chasing fine print. If local law affects a request, we will say so before we move ahead.

We may collect your name, contact details, login history, device signals, cookie data, and any records you send through support. We use them only for the stated purpose tied to your account and the request you make.

Cookies help us keep you signed in, remember language choices, and notice unusual access patterns. You can clear them in your browser, but some privacy settings and session checks may need to be repeated.

Yes. If your details change or a record is wrong, contact us from the account address we already hold. We will verify the request, update what we can, and tell you if any record must stay.

We keep records only as long as needed for operating the account, handling requests, and meeting legal duties. Once that period ends, we remove or anonymise the record where our process allows.

We may share limited data with service partners who help run login, messaging, storage, or verification tasks. They receive only the fields needed to do that job and must keep the data for that purpose.

Yes. Access, deletion, or correction requests depend on local law and are available where local law permits. If a rule affects your request, we will tell you what we can do and why.

Open i8my Privacy Policy

Switch to privacy contact paths

Browse how we handle data

Collection Scope

Cookie Control

Secure Access

Retention Window

Change Requests

Contact Path

Open common privacy questions

01 What data do you collect from me?

02 Do you use cookies on my device?

03 Can I ask for a correction?

04 How long do you keep my record?

05 Who receives my data?

06 Does local law change what I can request?

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